Submitted requests in the Marriott Hotel through Mobile property Request Chat

Pat travelers direct communication with all Marriott hotels numbering 500 hotels worldwide before their arrival and during their stay and even after they leave can, and through new Request that arise within an application Marriott Mobile Mobile property. This service is designed to allow in front of guests Marriott International Inc. request services and facilities they want, wherever they are, and work out will start in 46 hotels of Marriott brand hotels worldwide, including hotel and Dubai Marriott Harbour wings in the United Arab Emirates, and Hotel The Amman Marriott in Jordan, and Cairo Marriott and Omar Khayyam Casino Hotel in Egypt. It should be noted that it will expand the coverage of this service during the next summer to include a portfolio of hotels, all bearing the trade mark in the Marriott over the world, and which in turn is the main brand of the company Marriott International.

Request will be available to all members of the Marriott Rewards program who number 50 million by Mobile property. Thus he can count members who conducted the reservation at the hotel to communicate directly with the staff and receive instant reply. In addition, «Anything Else?», The leader in this area, guests feature lets you chat with the hosts in Marriott hotels, to prompt a conversation with them, and therefore they achieve their applications and to ensure equal access. Moreover, this property include a drop-down list of services and facilities most in demand, such as towels and extra pillows. It is worth mentioning that the chat feature through the introduction of Mobile Request service represents the launch of a wider global communication network of its kind in the hotel industry.

During the testing period, it proved the importance of Mobile property Request for the visitors during their journey, and especially when they want to request certain services and facilities prior to their arrival to the hotel, such as the car service request to meet them when they arrive at the airport. Guests can travel through that Ankaroa only once on Marriott Mobile application code, so as to allow them to connect directly Pfndgahm, instead of having to search for a hotel number and asked 10 digits or more. Mobile feature also allows Request for guests who are signed in at the hotel and could probably attend a meeting or rushing to get ready in their room to attend an appointment, to communicate directly with the hotel, instead contact the reception or request to ask him to go. It is worth mentioning that when you test this application, exceeded the number of guests requests through Mobile Requests property Al10000 request, and 80% of them chose the chat service Anything Else ?, which allows them to send their request and immediately receive a response.

Thus, Pat Marriott Rewards program members can request services and facilities directly from their mobile devices thanks to Mobile Request feature, starting from 72 hours before the date of arrival. Guests can also download the free Marriott Mobile application from the Apple iTunes store and Google Play can also participate in Marriott Rewards Marriott Rewards program.

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